Interestingly we’d just done a training session where we’d talked about exactly this issue and how Dave would much prefer to find something or pick something up himself (maybe having verbal prompts to indicate where the item is) rather than have someone do this for him. We did agree that on occasions, I’ve had to say, ‘Actually Dave that’s rolled right under the table, shall I get it?’ But that’s just using common sense. I also don’t just push him out of the way and just get the item myself without saying anything (yes its that common courtesy and communication again!!)
However, we also discussed that sometimes other people’s actions are not about assuming someone can’t do something but just being polite. On that very same training, I had dropped something and the man I was talking to just picked it up for me. Maybe he assumed that as I was probably at least 20 years older than him, I might not be able to bend as quick, but I don’t think so, I think he was just being nice!!
A fine line again (and another blurred one) but I think the rule is if someone can do something, then don’t take over but offer appropriate and well thought out assistance if required. Try and consider it from their perspective. Oh and whatever you do, don’t make rude remarks – even if you think they’re funny or clever, they probably aren’t!!
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